Frequently Asked Question's

Wedding Insurance Questions

Insure For Weddings FAQs

A) Policy FAQ's

A1) When should we take out Insure for Weddings Wedding Insurance?

A2) What happens if my wedding is cancelled?

A3) What happens if our marquee is damaged?

A4) Are my guests covered in the event of any injuries whilst at our wedding?

A5) Is cover provided for our civil partnership?

A6) What happens if our photographers do not turn up?

A7) What happens in the unlikely event of one of our wedding party falling ill, having an injury - or even in the event of a death?

A8) How do I prove to the wedding establishment that we have liability cover?

A9) Am I covered for my medical condition?

A10) Is my accommodation covered?

A11) Is pregnancy covered?

A12) Is my deposit covered?

A13) Premium Refund?

A14) How can I make a complaint about the sale of the policy?

A15) Still got a question?

Wedding Insurance Answers

A) Policy FAQ's

A1) When should we take out Insure for Weddings Wedding Insurance?

As soon as you pay any deposits towards your wedding or make any bookings.

A2) What happens if my wedding is cancelled?

All of our levels provide cover for cancellation - to make a claim please call the claims line as shown on the terms and conditions.

A3) What happens if our marquee is damaged?

You have the option to include £25,000 for Marquee Cover on all cover levels of our insurance.

A4) Are my guests covered in the event of any injuries whilst at our wedding?

You are covered up to £2,000,000 towards your legal liability in such an event.

A5) Is cover provided for our civil partnership?

Civil Partnerships are covered in exactly the same way as any other marriage ceremony.

A6) What happens if our photographers do not turn up?

All levels provide cover from £1,000 to £7,500 for Photography and videography.

A7) What happens in the unlikely event of one of our wedding party falling ill, having an injury - or even in the event of a death?

We will pay for cancellation or re-arrangement in the event of death, injury or sickness of the marrying couple, or Close Relative which would make the continuance of the Wedding inappropriate.

A8) How do I prove to the wedding establishment that we have liability cover?

We will provide you with an Insurance Validation Certificate which can act as written confirmation to show your chosen establishment that you are covered for personal Liability up to a limit of £2,000,000.

A9) Am I covered for my medical condition?

The marrying couple or anyone else upon whom the Wedding is dependent will not be covered if you fall within the below:

  1. acting against medical advice
  2. awaiting results of tests or medical investigations
  3. being on a hospital waiting list for treatment
  4. having received a terminal prognosis
  5. anxiety, stress or depression unless certified by a Medical Practitioner.

A10) Is my accommodation covered?

We do not cover any travel and/or accommodation arrangements made for Weddings which take place outside the United Kingdom.

A11) Is pregnancy covered?

Pregnancy is not an insured peril on wedding cover, as such, you would not be covered if the pregnancy was to result in the cancellation of the wedding.

A12) Is my deposit covered?

Yes there is cover for deposits paid prior to the cover being taken out, however, whatever has resulted in the claim must not have occurred or manifested prior to cover inception.

A13) Premium Refund?

If You decide that for any reason, this Policy does not meet Your insurance needs then please return it to Your administrator within 14 days from the day of purchase or the day on which You receive Your policy documentation, whichever is the latter. On the condition that no Wedding has taken place and no claims have been made or are pending, We will then refund Your premium in full.

Thereafter You may cancel the insurance cover at any time by informing your administrator however no refund of premium will be payable.

We shall not be bound to accept renewal of any insurance and may at anytime cancel any insurance document by giving 14 days notice in writing where there is a valid reason for doing so. A cancellation letter will be sent to You at Your last known address. Valid reasons may include but are not limited to:

  1. Where we reasonably suspect fraud.
  2. Non-payment of premium.
  3. Threatening and abusive behaviour.
  4. Non-compliance with policy terms and conditions.
  5. You have not taken reasonable care to provide complete and accurate answers to the questions Your agent asked.
If we cancel the policy and/or any additional covers you will receive a refund of any premiums you have paid for the cancelled cover, less a proportionate deduction for the time we have provided cover.

A14) How can I make a complaint about the sale of the policy?

It is the intention to give you the best possible service but if you do have any questions or concerns about this insurance you should follow the Complaints Procedure below:

Please contact your administrator

Insure for Travel Limited trading as insurefortravelweddings.co.uk

Insure For Travel House

19, May Close

Climping

West Sussex

BN17 5TF

Tel: 01903 209903

Email: enquiry@insurefortravel.co.uk

If your complaint about the sale of your policy cannot be resolved by the end of the third working day, the administrator will pass it to:

Customer Relations Department

UK General Insurance Limited

Cast House

Old Mill Business Park

Gibraltar Island Road

Leeds

LS10 1RJ

Tel: 0345 218 2685

Email: customerrelations@ukgeneral.co.uk

A15) Still got a question?

Feel free to contact us on 01903 209903 where we are happy to assist.